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Privacy

Privacy policy

What this website collects when you contact us, why we collect it, and how to have it removed.

Plain language

Your information, and what happens to it

Who we are

This website is operated by MS Realty Collective — Michael Pino and Sergio Maione, licensed REALTORS® with RE/MAX Elite in Edmonton, Alberta. Each RE/MAX office is independently owned and operated.

What we collect

When you submit a form on this site (contact, home evaluation, buyer or seller guide, commercial, investor, landlord or a campaign landing page) we collect the details you enter: your name, email address, phone number, and any property, timeline, budget or message details you choose to provide, along with your consent to be contacted.

Each submission also records technical context: the page you submitted from, the page address, the website or ad campaign that referred you (UTM campaign tags), and the referring website. This tells us which marketing actually reaches people; it is not used to identify you beyond your enquiry.

The site uses Google Analytics 4 to measure page visits and form activity. Google sets its own cookies for this. You can block these with your browser settings or a browser-level ad or tracking blocker.

Why we collect it

Only to respond to your enquiry and provide the real estate service you asked about, and to understand which parts of our marketing are working. We do not sell, rent or trade your information, and we do not add you to unrelated mailing lists.

Who sees it

Your submission is emailed directly to Michael Pino and Sergio Maione and stored in a private, password-protected leads dashboard that only they can access. You also receive an automatic confirmation email from our sending address at notify.msrealtycollective.ca.

Service providers that operate this website, its database and its email delivery process the data on our behalf. Where a transaction proceeds, information may also be handled by RE/MAX Elite and required third parties (for example lawyers, lenders or the listing brokerage) as part of the real estate transaction and as required by Alberta real estate regulation.

How long we keep it

Enquiry records are kept while they are relevant to serving you and afterwards only as long as needed for our records and legal obligations. You can ask us to delete your enquiry at any time.

Your choices

You can ask to see, correct or delete the information you submitted, or ask us to stop contacting you, by emailing either of us:

We act on these requests promptly.

Listing data

Property information shown on this site comes from the Canadian Real Estate Association Data Distribution Facility (DDF®) and the originating boards and listing brokerages. It is deemed reliable but not guaranteed accurate, and it is provided for consumers' personal, non-commercial use.

Changes

If we change how this site handles information, this page is updated. Questions about anything here can go directly to Michael or Sergio using the contacts above.

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